XAVION 12-Month Warranty
Warranty Coverage
- Manufacturing Defects
Covers production-related faults affecting normal device performance.
- Connectivity issues (Type‑C/HDMI)
Protection against failures in supported display or power ports.
- Panel defects / dead pixels
Covers display imperfections affecting screen clarity or usability.
- Hinge or Structural Issues
Protection for defects impacting device stability or alignment.
Warranty Exclusions
- Accidental Damage
Damage caused by drops, impacts, or misuse is not covered.
- Liquid Damage
Exposure to water or other liquids voids warranty coverage.
- Unauthorized Repairs
Repairs or modifications by non-authorized parties are excluded.
- Unsupported Cables or Power Sources
Damage caused by incompatible cables or power adapters is not covered.
How Warranty Works
Submit a Claim
Submit a warranty claim through our support page to initiate assistance quickly and securely online.
Upload mandatory unboxing video (if DOA)
Upload the mandatory unboxing video for DOA cases to validate condition and speed resolution process.
XAVION reviews within 24–48 hours
XAVION reviews your submitted claim within 24–48 hours and updates you with next steps promptly.
Replacement/repair arranged
Approved replacements or repairs are arranged promptly, ensuring minimal downtime and a smooth warranty experience.
Peace of Mind Comes Standard with XAVION
Your XAVION is backed by reliable warranty coverage, expert support, and a streamlined process designed to keep your work uninterrupted and stress-free.